Why can’t I log in to my MT4<em class="cbc_content">/MT5</em> account?

If you cannot access your MT4/MT5 account, please first make sure you are using the correct live/demo account ID and the corresponding server of the account you would like to use. In order to find these details, please log in to your BDSwiss account through our website. Under Accounts, you can see the account number and server that you should use in order to access the account. Please make sure to use the exact same server you see on your Dashboard under the account you wish to use. The password is the same one you use to access your BDSwiss profile.

If you are still unable to log in, please contact our Customer Support Team via LiveChat or Email.

‹ Back to Help Center

Was this helpful?

Help us improve this article

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76.3 % of retail investor accounts lose money when trading CFDs with this provider.
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. General Risk Disclosure

Why can’t I log in to my MT4/MT5 account?